Refund policy

Returns Policy

Policy on Sale Items

We at Phillips Menswear want to make your online experience as easy and enjoyable as purchasing goods in our store. We are happy to offer a refund on goods purchased online and returned within 14 days of purchase.

These Policies relate to products purchased online only.

General Return Instructions

  • Enclosed with your order you will find a returns form.
  • Please select reason for the Return and the Action you would like us to take from the tables shown and enter into the relevant boxes above next to the item you wish to return.
  • In the case of damaged or faulty goods, please give the details of exact nature of the damage or fault in the box provided.
  • Ensure to send your parcel via a secure delivery method (we cannot be held responsible for goods lost in transit) and allow 7 to 10 days for your return to be actioned.
  • We reserve the right to refuse a refund or exchange if the goods returned are deemed to be damaged, worn or tampered with.This does not affect your statutory rights.